FAQ

HOW DO I ORDER?

On April 20th, Aura Waterpipe will be available for sale on smokeaura.com. We will notify by email and social media about the launch.

HOW MUCH WILL AURA WATERPIPE COST?

Aura Waterpipe will cost $260 plus shipping.

WHAT COUNTRIES WILL YOU SHIP TO?

Aura Waterpipe will be available to customers in the U.S. and Canada at time of launch. We will be hard at work to extend our distribution to more countries. Please know it is a matter of legal compliance with the shipping and customs laws of countries, and takes time to develop further international distribution. If you would like to be notified about when your country of residence is eligible for Aura shipping, please join our mailing list. http://eepurl.com/cW2yED

WHAT IF AURA WATERPIPE IS SOLD OUT, WILL I STILL BE ABLE TO ORDER?

In the event we run out of Aura Waterpipe inventory, we will immediately begin accepting pre-orders. The timeline for pre-order fulfillment is impossible to determine, but we will do our best to communicate the projected delivery time for those pre-order customers.

WHAT IS AURA MADE OF?

Aura Waterpipe is made with durable, non-toxic materials, selected with utmost concern for the long term health and safety of our customers. The mouthpiece and downstem are an injection molded ceramic, and glazed with food safe glaze. The chamber is borosilicate glass. The bowlpiece is TC4 Grade 2 Titanium, the standard used in many smoking “nails” for its lack of zinc and oxidization. The threaded components are Stainless Steel.

I WOULD LIKE TO BECOME A WHOLESALE DISTRIBUTOR

We would love to work with you in the future. Please contact us at [email protected] with “Wholesale” in the subject line, and we will be in touch.

ALL OTHER INQUIRIES

Please contact us at [email protected]